We may provide Refunds in the event of Refund and Return Policy
We are committed to providing our customers with the best online shopping experience & satisfaction. We welcome your feedback and try to enhance the shopping experience of our customers while working on your feedback and we are always ready to go above and beyond for our customers.
Returns
We are happy to assist you with returns subject to the following criteria:
Delay in receiving the order
If you don't receive your products and you can't track it, we recommend reaching us by mail so that we can assist you with the right details. We shall handle such issues strictly and take the necessary steps to resolve them at the earliest.
Damaged, Wrong product, Exchanges
Post receipt of the returned Products, our team will inspect the same. Once approved as an eligible return, we will initiate the refund for your transaction and in case of an exchange, we will update your details and ship you the right products. In either scenario, your return or exchange issue will be closed within 1-2 weeks of our receiving of the return package from you.
You will be responsible for paying for your own shipping costs for returning your item. The return address is mentioned on the label. Depending on your location, the time it may take for your exchanged product to reach you may vary.
Refunds
We may provide Refunds in the event of:
1). In certain situations, partial refunds might be granted if applicable (Damage or missing part).
2). Return of products purchased by the Customer, subject to eligibility for return.
3). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4). On-sale items will not be refunded.
5). Refunds will only be made in your Paytm account.
6). The return address is mentioned on the invoice.
7). Men's Slimming Vest & Posture Belt is not refundable due to hygiene issues.
8). Also, note please don't cancel your Paid Orders as they will be shipped. If you want to refund/exchange your prepaid order please accept the delivery first. Refunds will be initiated within a Hundred Days.
Note
We never ask for your Credit/Debit card numbers for initiating a refund. Please never give Credit/Debit card numbers and OTP to anyone and also to jagyash.com